FAQ

We only ship to addresses within the 48 contiguous United States. Go here for all of our shipping information.

Our fulfillment team ships out orders Monday - Friday. Orders will be shipped between 24 and 48 hours of your confirmation email. Go here for all of our shipping information.

Shipping times vary, but in-stock items are normally shipped within 1-2 business days. Go here for all of our shipping information.

Don't freak out yet. Please call us at (970) 329 - 5505 or email us at woof@otislove.com and our team our team with update you on the status of your order.

Yes. As long as your order has not been shipped. To cancel order please call: 970-329-5505

You can find our return policy here. Please contact woof@otislove.com for any questions or concerns.

This depends on what your dog's needs are. Some dogs need a little extra coverage with Stay for longevity. Some dogs need to relax and recover with calming Sit and mobility Fetch. Some dogs need all three and a lot of patience.

When introducing a new product to your pet. Start slow and gradually increase to the recommended amount on label.

It takes several ingredients to make our products great. If you have a question on an specific ingredient please contact us at: woof@otislove.com

Our Full Spectrum grown by the best local farmers and manufactured by experienced team in Hayden, CO. To learn more about our hemp visit Naturalpathbotanicals.com.

Rome wasn't built in a day. Our team is dedicated to providing our customers with a great product in sustainable packaging. O.T.I.S. started with bringing you Liquid Love in the eco-friendly ecologic bottles. Next step is making our Wild Thing bags biodegradable.

Easily! Please contact us at woof@otislove.com for any questions on becoming a wholesaler.